UX Designer - Infrastructure Analytics

WHO WE ARE?

Being the daughter company of Swisscom - leading telecommunications company and one of the most sustainable and innovative companies in Switzerland - we share the same values, vision and goals. 

As a trustworthy and efficient Swisscom IT service partner, we create  valuable customer experiences. We work in a strong collaboration with our Partners in Switzerland and attract and retain high performers.

We're expanding our footprint in Riga and actively seeking 50+ DevOps Engineers to join our growing teams within this year.  

We invite driven professionals to join us, grow with us, and help shape the future.

The product and team:

Our Infrastructure Analytics department brings new product and services to our multiple stakeholders in different fields such as support & operations, wireless and wireline networks and telecom infrastructure to continuously improve the customer experience and enable efficient E2E network management and deployments. As a UX engineer, you create UX designs/prototypes and help the Frontend Engineers to turn them into robust, easy to use web applications to empower user interfaces to empower our users to get the right insights and take the best possible decisions with our solutions. You design and build intuitive user interfaces for data-driven and AI-powered tools that help our stakeholders make smarter, faster decisions.

As UX Designer you will:

• Design interactive experiences that embed AI at the core of product design

• Design and evaluate AI-driven user experiences, emphasizing user control, trust, prototyping, intelligence augmentation, social AI design, and ethical data practices.

• Collaborate with teams, work with UI/UX designers to turn mockups and designs into functional applications

• Conduct interviews and user research to map existing user journeys and use cases

• Create new end-to-end user flows

• Validate new concepts with stakeholders

What we offer:

• Salary from 2500 to 4100 EUR monthly gross

• 80 EUR monthly cell phone and internet allowance

• Flexible schedule and possibility to work in hybrid mode

• Ergonomic home office allowance in value of 500 EUR

• Possibility to work abroad for 4 weeks each year

• Premium health insurance after 1 month (with included consultations with psychologist and/or physiotherapist)

• Optics (200 EUR every 2 years)

• 24 working days of annual paid holiday per year

• 5 dedicated paid learning day’s annually

• Gym membership or swimming pool/water aerobics membership

• Day off on your birthday or names day

• 1 day off for social activities (voluntary project, adopting an animal)​

• Collaborative, friendly and driven work environment

• Work on innovations, cutting-edge technologies and in autonomous high-performance teams

• Parking options

• Continuous development environment that fosters your growth (conferences, cross-department experience sharing, learning platforms etc.)

• Annual salary review.

What we expect:

• Experience turning user insights and product ideas into Figma prototypes.

• Experience conducting user interviews and research to shape product design and development.

• Experience working with complex design systems and libraries

• Ability to communicate and collaborate effectively with the team, users and stakeholders.

• Independence and problem solving mindset - Ability to work autonomously, taking ownership of tasks and driving them to completion, and finding innovative solutions for complex problems.

• Very good English; other languages are a plus, as you're joining a multilingual working environment.

Nice to have: 

• Familiarity with data visualization techniques and interest in data science.

• Familiarity with front-end engineering

Apply now for a new professional adventure and work with motivated colleagues from all over the world!

Join our DevOps team in Riga, backed by Swisscom - one of the leading Swiss IT providers.

NB! This position requires living or relocation to Latvia.