Scrum Master 50% / DevOps Engineer 50%

WHO WE ARE?

Being the daughter company of Swisscom - leading telecommunications company and one of the most sustainable and innovative companies in Switzerland - we share the same values, vision and goals.

As a trustworthy and efficient Swisscom IT service partner, we create valuable customer experiences. We work in a strong collaboration with our Partners in Switzerland and attract and retain high performers.

We're expanding our footprint in Riga and actively seeking 50+ DevOps Engineers to join our growing teams within this year.

We invite driven professionals to join us, grow with us, and help shape the future.

The team/project: At Swisscom, we provide a range of innovative networking solutions to our B2B customers, leveraging network virtualization to deliver services such as EC (swisscom.ch/ec) and BNS (swisscom.ch/bns) and many more. These services rely on thousands of virtual routers and firewalls running on our internal IaaS clouds, generating over 1 million metrics every 5 minutes. To effectively manage and analyze this vast amount of data, we aim to utilize big data approaches to aggregate, correlate, and identify anomalies. As a key member of our team, you will play a crucial role in both leading and supporting the development and implementation of monitoring business logic, ensuring the smooth operation of our systems and enabling efficient detection of customer service issues.

As a part of the team, you will:

• Contribute to the development of a robust and scalable monitoring platform that meets the evolving needs of our customers and business

• Maintain and participate in the rollout of new platform versions aiming to continuously improve our monitoring capabilities

• Help in leading a multidisciplinary DevOps team in a SAFe context as a part-time Team Coach/Scrum Master in order to achieve shared goals and deliver high-quality results

• Work with various Cloud and IT systems based on Kubernetes, Openstack, Zabbix and Flink just to name a few!

What we offer:

• Salary from 3700 to 5500 EUR monthly gross

• 80 EUR monthly cell phone and internet allowance

• Flexible schedule and possibility to work in hybrid mode

• Ergonomic home office allowance in value of 500 EUR

• Possibility to work abroad for 4 weeks each year

• Premium health insurance after 1 month (with included consultations with psychologist or psychotherapist)

• Optics (200 EUR every 2 years)

• 24 working days of annual paid holiday per year

• 5 dedicated paid learning day’s annually

• Gym membership or swimming pool/water aerobics membership

• Day off on your birthday or names day

• 1 day off for social activities (voluntary project, adopting an animal)​

• Collaborative, friendly and driven work environment

• Work on innovations, cutting edge technologies and in autonomous high performance teams

• Parking options

• Continuous development environment that fosters your growth (conferences, cross-department experience sharing, learning platforms etc.)

• Annual salary review

• A curious and proactive team player who is enthusiastic about continuous learning and open to sharing knowledge

• Candidates should be eager to expand their technical skills while embracing additional leadership responsibilities to coordinate and drive team efficiency in dynamic environments

• Basic understanding of DevOps practices and tools such as Ansible, Git, Gitlab Pipelines, Docker, and Kubernetes.

• You should exhibit readiness to extend your leadership scope, fostering agile methodologies and supporting the transition of teams into enhanced agile operations

• Demonstrated experience working within a Scrum Team, with a preference for familiarity with scaled Agile frameworks like SAFe.

• Capability to effectively lead Scrum ceremonies, support cross-functional team dynamics, and drive continuous improvement

• Exceptional communication, facilitation, and coaching skills with the ability to engage in difficult conversations and provide constructive feedback

• Excellent command of English

Nice-to-have:

• Familiarity with monitoring tools such as Zabbix, Grafana, and Prometheus

• Understanding of network fundamentals including Netconf, SNMP, routing protocols, switching, and IP addressing

• Experience with Agile tools like Jira and Miro